Informing a regional homelessness strategy
Client: Auckland Council
Role: Project Co-Lead. Team: Innovation Unit. Illustrations: J Nixon.
Kaupapa
As part of developing a regional, cross-sector homelessness plan for Tāmaki Makaurau, Auckland Council's Affordable Housing Policy team asked us to bring the voice of lived experience of housing instability, with a particular focus on single mothers.
Activities
rapid literature review
workshops with 29 front-line staff
interviewed 10 single mothers
data anylysis, writing
report design
stakeholder shareback
Outputs
insights report
3 journey maps
process map
Outcomes
informed the Auckland region’s homelessness plan and the government's first Homelessness Action Plan
informed a new transitional housing service for women at the Auckland City Mission
